The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (DSGVO, TKG 2003). In this data protection information we inform you about the most important aspects of data processing within the framework of our website.
If you contact us by e-mail, your data will be stored by us for the purpose of processing your inquiry and in the event of follow-up questions. These data will not be passed on without your consent.
We would like to point out that the IP data of the connection owner, as well as the name, address and other data of the buyer, are stored by the webshop operator within the framework of cookies for the purpose of simplifying the purchasing process and for later contract processing.
In addition, the following data is also stored by us for the purpose of contract processing: Name, address, e-mail address. The data provided by you is necessary for the fulfilment of the contract or for the implementation of pre-contractual measures. Without these data we cannot conclude the contract with you. A data transfer to third parties does not take place, with the exception of the transfer of credit card data to the processing bank institutes / payment service providers for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us to deliver the goods and to our tax consultant to fulfill our tax obligations.
The data stored by us will be deleted after the purchase process has been interrupted. If a contract is concluded, all data from the contractual relationship will be stored until the end of the tax retention period (7 years).
The data name, address, purchased goods and date of purchase will also be stored until the expiration of the product liability (10 years). The data processing is based on the legal provisions of § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) and/or lit b (necessary to fulfill the contract) of the DSGVO.
Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage.
If you do not wish this, you can set up your browser so that it informs you when cookies are set and you only allow this in individual cases.
If cookies are deactivated, the functionality of our website may be restricted.
Our website uses functions of the web analysis service Google Analytics. For this purpose, cookies are used, which enable an analysis of the use of the website by your users. The information generated in this way is transferred to the provider’s server and stored there.
You can prevent this by setting your browser so that no cookies are stored.
We have concluded a corresponding contract with the provider for order data processing.
Your IP address is recorded, but immediately pseudonymised (e.g. by deleting the last 8 bits). This means that only a rough localisation is possible.
The relationship to the web analysis provider is based on Privacy Shield.
The data processing is based on the legal provisions of § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) and/or f (legitimate interest) of the DSGVO.
Our concern in the sense of the DSGVO (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymised.
The user data is stored for a period of 26 months.
Within our online offer, so-called “Facebook pixels” of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are resident in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”), are used. Using the Facebook pixel, Facebook is able to determine the visitors of our offer as a target group for the display of ads, so-called “Facebook ads”. Accordingly, we use the Facebook pixel to display the Facebook ads we have placed only to those Facebook users who have shown interest in our website. This means that with the help of the Facebook pixel we want to ensure that our Facebook ads correspond to the potential interest of the users and do not appear annoying. The Facebook pixel also enables us to track the effectiveness of Facebook ads for statistical and market research purposes by seeing if users were directed to our website after clicking on a Facebook ad.
The Facebook pixel is integrated directly by Facebook when our web pages are accessed and can store a so-called cookie, i.e. a small file, on your device. If you then log in to Facebook or visit Facebook when logged in, the visit to our offer is noted in your profile. The data collected about you is anonymous to us and does not give us any information about the identity of the user. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible. Facebook processes the data in accordance with Facebook’s data usage guidelines. Accordingly, you will receive further information on how the remarketing pixel works and on the presentation of Facebook ads in general in Facebook’s data usage policy: https://www.facebook.com/policy.php.
You may opt out of Facebook pixel collection and use of your information to display Facebook ads. To do this, you can go to the page set up by Facebook and follow the instructions on the settings for usage-based advertising: https://www.facebook.com/settings?tab=ads=ads or explain the objection about the US page http://www.aboutads.info/choices/ or the EU page http://www.youronlinechoices.com/. The settings are platform-independent, i.e. they are applied to all devices, such as desktop computers or mobile devices.
E-mail advertising if you subscribe to the newsletter
If you subscribe to our newsletter, we will regularly send you our e-mail newsletter based on your consent according to Art. 6 (1) 1 lit. a) GDPR, using the data required or disclosed by you separately for this purpose.
You may unsubscribe from the newsletter service at any time. For this purpose you can either send a message to the contact option specified below or use the opt-out link in the newsletter. Upon unsubscription, we will delete your email address unless you have expressly consented to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by the law, of which we inform you in this notice.
General credit assessment
Provided that you gave us your express consent to it, we reserve the right to obtain information about your identity and creditworthiness using the services of specialised service providers (credit reference agencies). To this end, we will transfer your personal data needed for the credit assessment to the following company(ies):
CRIF Bürgel GmbH
In this process, we will apply appropriate measures to respect your rights, freedoms and legitimate interests. You can contact us via the contact option specified below to present your standpoint and contest the decision. You may revoke your consent at any time by sending a message using the contact data below. The consequence may be that we will no longer be able to offer you certain payment options.
You have the right to information, correction, deletion, restriction, data transferability, revocation and objection regarding your data stored with us. If you believe that the processing of your data violates the data protection law or your data protection claims have otherwise been violated in any way, you can complain to us at email@example.com or the data protection authority.
You can reach us under the following contact details:
+43 664 52 55 070